Become the world-wide standard platform for retail returns and repairs.
Goals; Customer Experience, Innovation, Collaboration and Community.
According to consumers, the most important attribute of a successful customer service professional is the ability to answer questions or handle transactions quickly – followed by being empowered to handle requests without transfers or escalations.
– Ebiquity – 2014 Global, Customer Service Barometer.
With solvup, your customers walk away with a positive view of your business, and are more likely to return and recommend you to others. The integrated approach creates the opportunity to turn potentially disgruntled customers into lifetime fans, and inspire your staff to become the brand ambassadors and product experts that your customers expect.