Deliver the best post purchase customer experience and optimise returns outcomes.
Consolidate, automate and streamline returns management across multiple channels with a standardised, consistent, system based approach.
![](https://www.solvup.com/wp-content/uploads/2019/01/Solvup-Webicon9-150x150.png)
Consistent Returns Experience
A standardised, system consulted approach provides an on the spot remedy decision to manage all customer return issues.
![](https://www.solvup.com/wp-content/uploads/2019/01/Streamlined-Process-150x150.png)
Streamline Your Returns Process
One process for all returns utilising centralised business rules to deliver cost and time efficiencies.
A cloud-based returns platform connecting all partners and post purchase interactions using powerful business rule management.
![](https://www.solvup.com/wp-content/uploads/2019/01/Multichannel-150x150.png)
Omni Channel Experience
Solvup provides a consistent and cohesive customer experience whether contact is via a retail store, online, talking with a call centre or interacting with a mobile device. The Solvup experience is always seamless.
![](https://www.solvup.com/wp-content/uploads/2019/01/All-Return-Types-150x150.png)
Manage All Return Types
A standardised process for customer returns. Solvup’s workflow engine can be configured to accommodate any return type whether it’s a simple change of mind, product fault, requires repair, or an initial assessment.
![](https://www.solvup.com/wp-content/uploads/2019/01/Integration-150x150.png)
Integrated or Stand Alone
Retailers have the option to fully or partially integrate Solvup with their current systems including CRM and freight carriers. It will also operate perfectly as a standalone solution.