A cloud-based returns platform connecting all partners and post purchase interactions.
A single source system to support all post-purchase issue types, across all returns channels providing full transparency at every level. It has customisable workflows and powerful business rule management.
![](https://www.solvup.com/wp-content/uploads/2019/01/Multichannel-1-150x150.png)
Omni Channel Experience
Solvup provides a consistent and cohesive customer experience whether contact is via a retail store, online, talking with a call centre or interacting with a mobile device. The Solvup experience is always seamless.
![](https://www.solvup.com/wp-content/uploads/2019/01/Solvup-Webicon1-150x150.png)
Manage All Return Types
A standardised process for customer returns. Solvup’s workflow engine can be configured to accommodate any return type whether it’s a simple change of mind, product fault, requires repair, or an initial assessment.
![](https://www.solvup.com/wp-content/uploads/2019/01/Solvup-Webicon8-150x150.png)
Integrated or Stand Alone
Retailers have the option to fully or partially integrate Solvup with their current systems including CRM and freight carriers. It will also operate perfectly as a standalone solution.